Set up your Jezweb email in Apple Mail on Mac
This guide adds your Jezweb-hosted email address to the built-in Mail app on a Mac. You’ll need your email address and password — if you can’t find them, email us and we’ll resend them securely.
Your settings
| Setting | Value |
|---|---|
| Account type | IMAP |
| Incoming server | ax.email |
| Incoming port | 993 (SSL) |
| Outgoing server | ax.email |
| Outgoing port | 465 (SSL) |
| Username | your full email address |
| Password | your email password |
The steps
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Open Mail from your Dock or Applications folder.
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In the menu bar, go to Mail → Add Account (or File → Add Account on older macOS versions).
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Select Other Mail Account… from the list of providers and click Continue.
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Enter your name, your full email address, and your email password. Click Sign In.
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Apple Mail will try to configure the account automatically. It will likely fail to verify — that’s normal. Look for fields to enter server details manually and enter
ax.emailfor both the Incoming Mail Server and the Outgoing Mail Server. -
Make sure IMAP is selected as the account type, then click Sign In.
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Mail will ask which apps to use this account with. Tick Mail (and Notes if you’d like) and click Done.
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Your inbox will appear in the Mail sidebar and start syncing. On a busy mailbox the first sync can take a few minutes.
Sending not working?
If mail arrives but won’t send, go to Mail → Settings → Accounts, select your account, click the Server Settings tab, and check the outgoing (SMTP) section. Make sure:
- Host Name is
ax.email - Use TLS/SSL is ticked
- Port is
465 - Your username (full email address) and password are filled in
The outgoing server stores its own login details separately from the incoming server.
Didn't work, or not sure?
No worries — that's what we're here for. Tell us what step you got up to and what you saw, and we'll sort it with you.