How can we help?
Plain-English guides for your email, website, domain and hosting.
Set up your email on any device, fix common problems, keep your inbox safe.
21 articlesWordPress
Log in, edit pages and posts, add images and manage users — the everyday basics.
9 articlesElementor
Edit pages built with the Elementor page builder: sections, buttons, images and mobile.
8 articlesGravity Forms
Your enquiry forms: fields, thank-you messages, notification emails and spam.
8 articlesWooCommerce
Run your online shop: orders, products, prices, stock and shipping.
11 articlesYour website
General website help: finding enquiries, launch checklist and quick fixes.
3 articlesDomains & DNS
Domain names, renewals, transfers and pointing things at the right place.
3 articlesHosting
Where your site lives, what is included, backups and SSL.
4 articlesSecurity
Passwords, scams to watch for, and what to do if something looks wrong.
4 articlesBilling & account
Invoices, payments and how your account works.
2 articlesGet support
How to reach us and how to get the fastest possible answer.
1 article