Set up your Jezweb email on Android

Updated 2026-06-04

The screenshots below are from an earlier software version — buttons may look a little different on your device, but the steps and settings are current.

This guide adds your Jezweb-hosted email address to Android using the Gmail app. You’ll need the email address and password we sent you — if you can’t find them, email us and we’ll resend them securely.

Your settings

These are the only details you’ll type — everything else is just finding the right screen.

SettingValue
Incoming server (IMAP)ax.email
Incoming port993 (SSL)
Outgoing server (SMTP)ax.email
Outgoing port465 (SSL)
Usernameyour full email address
Passwordyour email password

The steps

  1. Open Settings on your device, then tap Cloud and Accounts.

    Settings app showing Cloud and Accounts option

  2. Tap Accounts.

    Cloud and Accounts screen with Accounts option

  3. Tap Add Account, then choose Personal (IMAP) near the bottom of the screen.

    Add Account screen showing account type options

  4. Enter your full email address and tap Next.

    Email address entry screen

  5. Enter your email password and tap Next.

    Password entry screen

  6. For Incoming server settings, enter:

    • Username: your full email address
    • Password: your email password
    • Server: ax.email

    Tap Next.

    Incoming server settings screen

  7. For Outgoing server settings, make sure Require sign-in is enabled, then enter:

    • Username: your full email address
    • Password: your email password
    • SMTP server: ax.email

    Tap Next.

    Outgoing server settings screen

  8. Choose your sync preferences and tap Next.

    Sync options screen

  9. Give the account a name (anything that helps you tell it apart from other accounts) and enter your display name for outgoing messages. Tap Next.

    Account name and display name screen

  10. You’re done. Open the Gmail app and your messages will start syncing — allow a few minutes for the first download before troubleshooting.

Sending not working?

Check that Require sign-in is enabled on the outgoing server, and that the username and password are entered there too — the outgoing server needs its own copy of your login details.

Didn't work, or not sure?

No worries — that's what we're here for. Tell us what step you got up to and what you saw, and we'll sort it with you.