Clear your browser's cache (when a site looks wrong)

Your browser stores copies of pages, images, and other files so they load faster on repeat visits. When a site is updated — a new image, a changed price, a design tweak — your browser can still show the old version from its cache.

Clearing the cache tells your browser to fetch everything fresh from the server.

Quick shortcut (desktop)

On most desktop browsers, this keyboard shortcut opens the clear-browsing-data screen immediately:

• Mac: Cmd + Shift + Delete
• Windows / Linux: Ctrl + Shift + Delete

You can also force a hard reload of just the current page without clearing everything:

• Mac: Cmd + Shift + R
• Windows / Linux: Ctrl + Shift + R

Chrome (desktop)

1. In the address bar, type chrome://settings/clearBrowserData and press Enter.
2. Tick Cached images and files (you can also tick Cookies and browsing history if needed).
3. Choose a time range — All time clears everything.
4. Click Clear data.
5. Close and reopen the browser.

Firefox (desktop)

1. Open the History menu (press Alt if the menu bar is hidden) and choose Clear Recent History.
2. Set the time range to Everything.
3. Expand Details and make sure Cache is ticked.
4. Click Clear Now.
5. Close and reopen the browser.

Microsoft Edge (desktop)

1. Click the three-dot menu (top right) → Settings → Privacy, search, and services.
2. Under Clear browsing data, click Choose what to clear.
3. Tick Cached images and files, then click Clear now.
4. Close and reopen the browser.

Safari (Mac)

1. From the Safari menu, choose Clear History.
2. Choose a time range and click Clear History.

For a quicker option, enable Develop → Empty Caches (turn on the Develop menu under Safari → Preferences → Advanced if it’s not already showing).

Chrome on Android

1. Tap the three-dot menu → Settings → Privacy and security.
2. Tap Clear browsing data.
3. Tick Cached images and files and tap Clear data.

Safari on iPhone or iPad

1. Open Settings and scroll down to Safari (or Apps → Safari on iOS 18 and later).
2. Tap Clear History and Website Data and confirm.

Still seeing the old version?

If clearing the cache doesn’t help, the page itself may be cached by the server or a CDN rather than your browser. In that case, let us know at help@jezweb.net or call 1300 024 766 and we can clear it from our end.