Transferring a domain to a new owner

When a business is sold or changes hands, any domain names registered under the previous owner’s details need to be transferred to the new owner. This is called a change of registrant.

What you’ll need

To process a change of registrant for an Australian domain (.com.au, .net.au, .au, etc.), you’ll need:

• The domain name/s being transferred
• The outgoing owner’s details — name, ABN, or company details
• The incoming owner’s details — name, ABN, company name, address, and contact email
• A letter on the new business’s letterhead confirming the change, dated on or before the date of handover
• A copy of the contract of sale (or other proof of the transfer)

The incoming owner’s ABN must meet current auDA (the Australian domain authority) requirements. If the ABN has changed because the previous one was cancelled, the letter date matters — it should be dated before the old ABN was cancelled.

How long it takes

Changes of registrant for Australian domains go through auDA’s process and typically take a few business days once all documents are in order.

What to do next

Email help@jezweb.net or call 1300 024 766 and let us know you need a domain ownership change. We’ll send you a checklist and handle the submission once we have everything.

What about international domains like .com?

For .com, .net, and other international domains, the process is simpler — there’s no regulatory body requiring documentation, and we can update the registrant details directly. Get in touch and we’ll walk you through it.